Privacy Policy for IceClimb.org IceClimb.org, along with our affiliated software (IceClimb.org, IceClimb for iOS, IceClimb for Android), is committed to ensuring the privacy and protection of our users ("users," "you," or "your"). This Privacy Policy outlines how we collect, use, disclose, protect, and store personal data obtained from users through our website, located at IceClimb.org (the "Site") and mobile applications for iOS and Android (collectively, the "App"). We also provide information on how we handle crowdsourced data contributed by users. 1. Information We Collect We collect the following types of information from users: Personal Information: When you create an account on the Site or App, we may collect certain personal data such as your name, email address, username, and password. We only collect personal information you voluntarily provide to us. Usage Data: We collect information regarding your interactions with the Site and App, including but not limited to the pages you visit, features you use, your search queries, and the times and duration of your interactions. This information helps us improve the Site and App. Device Information: We collect information about the device you use to access the Site or App, such as your device model, operating system, IP address, browser type, and mobile device identifiers. Crowdsourced Information: The Site and App may allow users to contribute content such as climbing route data, user ratings, reviews, and geolocation information. We treat this data as crowdsourced and shared for the benefit of the community. By contributing crowdsourced information, you grant us permission to use, display, and share this information within the Site and App, subject to the terms outlined here. 2. How We Use Your Information We use the information we collect for the following purposes: Provide and operate the Site and App: To deliver and maintain the services, features, and content available on the Site and App. Create and manage your account: To allow access to features like user profiles, saved data, and personal preferences. Respond to your inquiries: To assist with support or address requests, complaints, or other communications. Improve our services: To analyze user behavior, optimize the Site and App, and enhance user experience. Comply with legal obligations: To ensure we meet legal, regulatory, or contractual obligations. 3. Disclosure of Your Information We may disclose your information in the following cases: Service Providers: We may share data with third-party service providers that help us operate the Site and App, such as cloud storage providers, payment processors, and data analytics services. We ensure these third parties adhere to appropriate security measures to protect your data. Legal Compliance: We may disclose information when required by law, to comply with a legal process, or in response to a lawful request by public authorities, including to meet national security or law enforcement requirements. Crowdsourced Data Sharing: As part of our community-based platform, crowdsourced data such as climbing routes, reports, photos, user ratings, may be publicly available within the Site and App. This data may be accessed and used by other users, but we strive to ensure that the use of such data complies with user privacy rights. 4. Your Rights and Choices In compliance with GDPR, you have the following rights with respect to your personal data: Access: You may request to access, update, or delete the personal data we hold about you. This can be done via your account settings or by contacting us directly. Correction: You can correct any inaccurate or incomplete personal information. Erasure: You can request the deletion of your personal data, subject to certain conditions where data retention is necessary. Object to Processing: You can object to certain types of data processing, such as direct marketing or profiling. Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format. Withdraw Consent: If you have provided consent for specific processing activities, you can withdraw your consent at any time. If you wish to exercise any of these rights, please contact us via the provided contact methods below. 5. Data Security We take reasonable and appropriate measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage system is fully secure, and while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. 6. Children's Privacy The Site and App are not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such data. 7. Cookies and Tracking Technologies We use cookies and similar technologies to collect information about your usage of the Site and App. These technologies help us improve our services, remember your preferences, and personalize your experience. You can manage your cookie preferences via your browser settings or within the app. First-Party Cookies: These are used for basic functionality, such as user authentication and session management. Third-Party Cookies: We may also use third-party analytics tools (such as Google Analytics) to analyze trends and enhance user experience. For more details on how cookies work, you can refer to our Cookie Policy, which will be made available in the Site and App. 8. International Data Transfers We may transfer your personal data to countries outside your jurisdiction, including to servers located in the United States, to operate the Site and App. These countries may have different data protection laws. When transferring data internationally, we take appropriate measures to ensure your personal data is protected in accordance with applicable data protection laws, including the implementation of Standard Contractual Clauses (SCCs) or relying on adequacy decisions where applicable. 9. Data Retention We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your data is no longer required, we will securely delete or anonymize it in accordance with our data retention practices. 10. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on the Site and App, and the updated policy will include the effective date of the revision. We recommend reviewing this policy periodically to stay informed about how we are protecting your information. 11. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at: By email: Hi@IceClimb.org Effective Date This Privacy Policy is effective as of February 5, 2025.